Beach Santa creates family traditions
and you are invited to be part of the story!
Our Packages:
You will receive a selection of edited, high-resolution digital images via email within three days of your photography session.Pricing and Group Size:
Our pricing includes up to 8 people per photo. For groups exceeding this size, an additional charge of $5 per extra person will apply.Special Requests:
If you have specific requirements or special requests that are not addressed within our standard packages, please do not hesitate to contact us. We are committed to working closely with you to find the most suitable solution to meet your needs.
Get in touch
If you have any questions or need assistance with your booking, please get in touch using the form below:
Frequently Asked Questions (FAQ) for Beach Santa Sunshine Coast Photography Service— What is included in the price?— Your session fee includes:
• a reserved time slot with our Beach Santa, and a photography session for up to 8 people in a photo,
• use of our unique themed beach set-up and props,
• a short photo session with our photographer,
• professional editing of the selected image(s),
• high-resolution digital file(s) delivered by email.Hair, make-up and outfit styling are not included.— Is there an extra charge for larger groups?
— Yes, if you have more than 8 people in your group, there will be an additional charge of $5 per extra person.— Can we bring our dog / pets?Friendly dogs/pets are welcome!
Please make sure your pet is under control at all times and clean up after them.
We cannot take responsibility for pets’ behaviour, facial expressions or how they react to accessories, costumes or antlers.— Do we get prints or only digital photos?— Our sessions are digital-only.
Each package includes high-resolution digital files delivered by email.
We do not provide physical prints, but you are welcome to download and print your photos yourself as many times as you like for personal use.— What is the delivery time for my photos?
— You will receive a selection of edited high-resolution digital images within 3 days of your photography session.— What if I have special requests not covered in the packages?
— If you have specific requirements or special requests that are not addressed within our standard packages, please contact us. We are committed to finding the best solution to meet your needs.— What happens in the case of unfavorable weather conditions?
— In the event of unfavorable weather conditions, the Client and Photographer will work together to reschedule the photography session at a mutually convenient time.— How do I pay for the service?
— Payment can be made via online payment by credit/debit card or Google Pay.— Can I cancel or reschedule my photography session?
— Yes, you can cancel or reschedule your session with at least 24 hours' notice. The booking fee is fully refundable if you cancel with more than 24 hours' notice, but it's non-refundable for cancellations within 24 hours.— Is the refund process instant upon cancellation?
— Refunds are not issued automatically. You must contact us via email to formally request a refund for a canceled session.— Is there a specific timeframe for requesting a refund?
— Yes, to qualify for a refund, cancellation notices must be sent with a minimum of 24 hours' notice before the scheduled session.— When will I receive the refunded amount?
— Upon receiving your refund request, our team will process it promptly. Please allow a reasonable amount of time for the refunded amount to reflect in your account, considering banking and transaction processing times.— What information should I include in the email for a refund request?
— Please provide your booking details, including the session date and any pertinent information that will help us identify your booking for processing the refund.— Can I get a refund if I don’t like how I look in the photo?— We always do our best to guide families into flattering positions and capture genuine smiles.
However, personal preferences about appearance (for example, “I don’t like my smile / hair / expression / my pet’s expression/ my outfit”) are not considered a fault of the service.
For this reason, session fees are non-refundable once your photo has been taken and delivered.If you believe there is a technical problem with your image (out of focus, severe motion blur, file error etc.), please contact us within 7 days so we can review it.— Is this a fundraiser or charity event?— Beach Santa Sunshine Coast is a small local photography business, not a fundraiser or registered charity. Your session fee covers the time on the day, our custom beach set-up, Santa’s time and professional editing of your image.
From time to time we support local causes, and if we run a specific charity event we will clearly announce it in advance.If you have any other questions or need further information, please don't hesitate to contact us.
PoliciesRefund PolicySession fees are non-refundable once your photo has been taken, as they cover the time on the day, our beach set-up, Santa’s time and professional editing.Refunds are only provided if:
– the event is cancelled by us and we are unable to offer you an alternative time, or
– there is a confirmed technical fault with your image that we cannot reasonably correct.Personal dissatisfaction with appearance (for example smile, pose, hair, outfit, pet expression, etc.) is not considered a valid reason for a refund.Re-edit & Re-shoot PolicyIf you are unhappy with minor details in your photo (for example slightly different crop, small adjustment), we may offer one complimentary re-edit at our discretion.Re-shoots are only offered in case of a clear technical issue or if something outside your control prevented us from capturing a usable image (for example sudden equipment failure).Weather & Event CancellationIn case of heavy rain, storms or unsafe conditions, we may reschedule or cancel Beach Santa sessions.
– If we cancel the event and cannot offer a new time, you will receive a full refund.
– If we reschedule, your existing booking will be moved to a new time. If you are unable to attend the new time, a credit or refund can be discussed.Late Arrivals & No-ShowsPlease arrive 10 minutes before your session time.– If you are late, we will do our best to fit you in, but your session may be shorter and we cannot guarantee extra time.
– If you do not attend your booking and have not contacted us in advance, your session fee is non-refundable.Image Delivery & Usage RightsEdited digital images are delivered by email within 3 days of your session. You receive a personal licence to print and share your images for personal use (home prints, Christmas cards, social media).
Images may not be used for commercial advertising or resale without written permission.We may use selected images for our own promotion (website, social media, printed materials). If you prefer your family not to be featured, please let us know in writing at the time of your session.